Enhanced communication service for predicting and handling communication interruption

ABSTRACT

A method and apparatus for anticipating communication interruption. If, during an established call between two communication devices, a telecommunication device determines that a communication link to one of the devices will be interrupted, either temporarily or permanently, the device predicts the interruption in the communication link. The device may send a message, as pre-determined by at least one of the communication device, to the communication device of the predicted or pending call drop or interruption. After the interruption the previously established call is resumed. If a reconnection attempt is appropriate, then the device will attempt to reconnect to the dropped device. If a reconnection attempt is not appropriate, or if the reconnection attempt is unsuccessful, the non-dropped communication device is connected, as predetermined by either of the communication devices, to an appropriate connection, such as, to a voice mail. If the reconnection attempt is successful, the call between the two communication devices is re-established.

CROSS REFERENCE TO RELATED APPLICATIONS

This application is a continuation of, and claims the benefit ofpriority to, each of U.S. patent application Ser. No. 12/691,447,entitled “ENHANCED COMMUNICATION SERVICE FOR PREDICTING AND HANDLINGCOMMUNICATION INTERRUPTION,” filed Jan. 21, 2010, which is acontinuation of U.S. patent application Ser. No. 09/900,773 entitled“ENHANCED COMMUNICATION SERVICE FOR PREDICTING AND HANDLINGCOMMUNICATION INTERRUPTION” filed Jul. 6, 2001 (now U.S. Pat. No.7,676,224, issued on Mar. 09, 2010). The entireties of each of theseapplications are incorporated herein by reference.

TECHNICAL FIELD

The present invention discloses an enhanced communication service forhandling communication interruption, and more particularly discloses anenhanced cellular service for predicting and handling call interruptionissues.

BACKGROUND OF THE INVENTION

Today's cellular systems are plagued by dropped calls, especially whendrivers enter dead spots. Generally, a “dead spot” is a geographic areaof coverage in a cellular system in which for one reason or anothercellular resources are insufficient to handle subscriber demand. Many ofthese call drops are predictable—carriers know where they don't haveadequate coverage, or where coverage is interrupted by hills, tunnels,buildings, etc. But that means that the cellular operator will oftenknow that a call is likely to drop. This is especially true with theenhanced location service that some carriers and service providers arelooking at deploying.

Although current telecommunication systems are generally highlyreliable, there are occasions in which an established telephone callbetween two devices will be prematurely dropped. In a wiredtelecommunication system established calls are dropped veryinfrequently.

However, in a wireless telecommunication system, such as a cellulartelephone system, established telephone calls are dropped somewhat moreoften than in the wired system. There are a number of reasons why atelephone call with a wireless telephone may be dropped prematurely. Onereason for dropped calls is that the wireless telephone has left thecoverage area of the wireless system. As is well known, cellulartelephone systems are divided into cells, each of which is served by abase station which communicates with wireless telephones (Le., mobiletelephones) located within the cell. All the cells together make up thecoverage area of the cellular system. If a mobile telephone travelsoutside the coverage area, the wireless communication channel betweenthe mobile telephone and the wireless system will be lost and the callwill be dropped. In some situations the mobile telephone may be enteringthe coverage area of another cellular service provider. In such a case,the call may continue only if the mobile telephone has roamingprivileges in that other cellular system.

Another reason that an established call may be dropped in a cellularsystem is due to handoff. As is well known, when a mobile telephonetravels from one cell to another cell, the call is handed off from thebase station serving the one cell to the base station serving the othercell. However, in some situations the base station serving the othercell may not have any radio channels available for communication withthe mobile telephone at the time of the handoff. In such a situation theestablished call with the mobile telephone will be dropped.

Still another reason for dropped calls in a cellular system is coverageholes, which are areas in the geographic serving area which do notreceive signals from the system for some reason. Such coverage holesinclude both indoor and outdoor areas. If a mobile telephone enters acoverage hole where coverage is not available, radio communication withthe serving base station will be lost and the call will be dropped.However, calls in a cellular system may also be dropped due to RFinterference and equipment failures.

Dropped calls are very inconvenient to callers. Re-establishment of thecall is left to the parties to the call and neither party knows theintention of the other party. This may result in both parties attemptingto call the other party, which may result in the connection beingblocked. Alternatively, both parties may assume that the other party isgoing to initiate the call, resulting in no re-establishment of thecall. The dropped call situation is even worsened when there is noindication to either party for the reason of the dropped call.

These dropped calls often result in the parties not being able to fullycommunicate with each other. It also results in loss of revenue to theservice providers when the cellular system is not in use due topremature termination of an established call.

Thus there is a need for an improved method and apparatus foranticipating call interruption in a telecommunication network.

SUMMARY OF THE INVENTION

The present invention provides an improved system and method foranticipating calls interruption in a communication network. Inaccordance with the invention, if it is determined during an establishedcall between at least two communication devices that a connection to oneof the devices is predicted or anticipated to be temporarily interruptedor dropped, then prior to the interruption or drop-off a message may besent to at least one other communication device indicating that theconnection to the one device will be temporarily dropped or interrupted.The message may include the reason that the connection will betemporarily interrupted or dropped.

In accordance with another aspect of the invention, in addition to themessage, the interrupted call will be re-established between the atleast two communication devices upon reaching a connectable location.

In accordance with yet another aspect of the invention, in addition tothe message, the system may determine that an attempt to reconnect thedropped communication device is appropriate upon reaching a connectablelocation. In accordance with this aspect of the invention, the systemwill attempt to reconnect the dropped communication device upon reachingthe connectable location. If the reconnection attempt is successful, thesystem will re-establish the call between the at least two communicationdevices. In addition, the system may send a reconnection indication toat least one of the communication devices to indicate that the call hasbeen re-established.

If it is determined that an attempt to reconnect the dropped callbetween the at least two communication devices is not appropriate, or ifthe attempt to reconnect the dropped communication is unsuccessful, thenthe other communication device, which is still connected to the system,may be routed to another medium, such as, a voice mail, so that the userof the still connected communication device can leave a message for theuser of the dropped communication device.

In one advantageous embodiment, the interrupted or dropped communicationdevice is a wireless telephone in communication with a wireless cellularnetwork via a wireless communication link and the steps of the inventionare carried out with the help of at least one intelligent electronicdevice.

In another advantageous embodiment, the interrupted or droppedcommunication device is a wireless telephone in communication with awireless cellular network via a wireless communication link and thesteps of the invention are carried out by a wireless network.

Thus, the present invention provides an improved system and method foranticipating interrupted telephone calls which provides more informationto the users of the system and which increases the chances thatcommunication between the users can continue after the temporaryinterruption, either through the continuation of the call orre-establishment of the call or via other electronic communicationmediums.

These and other advantages of the invention will be apparent to those ofordinary skill in the art by reference to the following detaileddescription and the accompanying drawings.

BRIEF DESCRIPTION OF THE DRAWINGS

FIG. 1A illustrates a communication network between at least twocommunication devices using the present invention.

FIG. 1B illustrates an example of an interruption in the communicationnetwork as illustrated in FIG. 1A between the at least two communicationdevices.

FIG. 2 is a flow diagram showing the steps to be performed in accordancewith this invention.

DETAILED DESCRIPTION

FIG. 1A illustrate a communication network between at least twocommunication devices using the present invention. Communication devices10 and 20 have established communication via communication channel orlinks 12 and 22, respectively, through at least one communicationnetwork 15. The communication devices 10 and 20 may be a landlinetelephone, a wireless phone, a cellular phone, a PDA (personal digitalassistant), a mobile communication device, a computer, to name a few.For the ease of describing this invention the communication devices 10and 20 will be referred to as cell phone or subscriber terminal 10 and20.

Once the communication has been established between the cell phone 10and 20 the communication will continue until terminated by one of theparties. However, as discussed earlier, for a number of reasons thecommunication between cell phones 10 and 20 is prematurely interrupted.To illustrate this point, FIG. 1 shows that the cell phone 10 hasremained stationary and has continued the established communication link12 with the communication network 15, while the cell phone 20 has movedfrom network 15 (via communication link 22), to at least a secondcommunication network 25 via communication link 24.

As the cell phone 20 moves from network 15 to network 25 there is a calldrop area or zone 30. Thus in this communication network there are calldrop/pick-up points 31 and 33 at either side of the call drop zone 30.Therefore, when moving from network 15 to network 25 the communicationbetween cell phones 10 and 20 would continue unabated on a communicationlink/channel 32 until call drop point 31, with no communication in zone30, and the communication would resume at call pick-up point 33 via thecommunication link/channel 32.

However, the reverse would be true also, i.e., the cell phone 20 couldbe communicating with the cell phone 10 through networks 25 and 15, andthen moves into the network 15 area. Thus in this case point 33 would bethe call drop point 33, while point 31 would become the call pick-uppoint 31.

With the advancement of technology there are now many systems availablethat can see or predict the call drop area or zone 30. One example ofsuch a system is a GPS (Global Positioning Satellite) 40. Provision ofGPS equipment within subscriber terminals 10, 20, per se, is well-known.

Communication networks 15 and 25 may each include the Public SwitchedTelephone Network (PSTN), which is a landline network, and/or a wirelesscellular network. For the ease of understanding, only two networks 15and 25 have been shown, however, in a normal communication link betweendevices 10 and 20 there are many such communication networks 15 and/or25.

It should also be appreciated that the call drop/interruption zone 30could be within the network 15 without the device 20 even leaving thenetwork 15. Similarly, the call drop/interruption zone 30 could be dueto the device 10 being in an area creating the call drop/interruptionzone 30 without the device 20 even leaving the network 15.

Another feature of this invention is an intelligent electronic device23. The intelligent electronic device 23 of this invention predicts acall interruption and acts as programmed or pre-determined by the user.For the purpose of illustration the intelligent electronic device 23 isshown at a number of locations. However, in order to practice thisinvention one needs only one intelligent electronic device 23 in theentire communication system, but each device or network could have atleast one intelligent electronic device 23.

Returning to FIG. 1A, when the cell phone communication link reachespoint 31 or 33 the system knows that the communication link 32 will betemporarily interrupted. However, if either of the cell phone isdisconnected prior to reaching the call resumption point thecommunication link will then be permanently severed. Thus knowing thatthe presently established cell phone call will be interrupted in thecall drop zone 30, the intelligent electronic device 23 will predict theinterruption and act as pre-determined or as programmed.

FIG. 1B illustrates an example of an interruption in the communicationnetwork as illustrated in FIG. 1A between the at least two communicationdevices. In this example a person may be travelling on a road 42 betweenpoint A to point B or vice versa. The cellular service provider has acell site antenna 41 which transmits and receives communication using asignal 48, however, there is an obstruction 46, such as, a hill 46, abuilding 46, to name a few, which blocks a portion of the signal 48 andprevents a portion of the signal 48 from reaching the area betweenpoints 44A and 44B on the road 42. The signal 48 however reaches at allpoints along the road 42, except for the region between points 44A and44B. Thus it is predictable that there would be no communicationcoverage on the road 42 between points 44A and 44B. Knowing thisinformation the electronic device 23 at point 43A, if the device ismoving from point A to B, will announce the impending interruptionbetween points 44A and 44B. After crossing point 44B the connectivitywill be restored at point 44B and the communication would be resumed.However, once the connectivity point 44B has been crossed and nocommunication between the devices has been established then theelectronic device 23 would either try to re-establish the communicationlink or will send a message to the other device or will permanentlyterminate the communication.

However, if the communication device is moving from point B to point A,on the road 42 then the electronic device 23 at point 43B, will announcethe impending interruption between point 44B and point 44A. Aftercrossing point 44A the connectivity will be restored at point 44A andthe communication would be resumed. However, once the connectivity point44A has been crossed and no communication between the devices has beenestablished then the electronic device 23 would either try tore-establish the communication link or will send a message to the otherdevice or will permanently terminate the communication.

Thus points 43A and 43B can be called prediction points, while areabetween points 44A and 44B can be called as “no coverage zone” or “deadzone” or “drop-off area”, etc. These prediction points 43A and 43B canbe predetermined by the manufacturer of the electronic device 23, orthese prediction points 43A and 43B can be adjusted or programmed by thesubscriber, or these prediction points 43A and 43B can be determined byany of the components within the communication network. For example,these prediction points 43A and 43B can be lets say one mile prior tothe interruption point 44A or 44B or these prediction points 43A and 43Bcan be lets say 30 seconds prior to the interruption point 44A or 44B orthese prediction points 43A and 43B can be set based on any reasonablecriteria prior to the interruption point 44A or 44B. The calculationsused to determine the prediction points 43A and 43B can be based on thespeed of the moving vehicle, the topographical conditions, theenvironmental conditions, the strength or weakness of the cellularsignal, to name a few.

The phenomena that causes dead spots or drop-off areas is known,however, with this invention a system, such as, a cellular system, canpredict these dead spots and plan accordingly. Preferably, theelectronic device 23 will have the capability of analyzing andpredicting the drop-off areas, however, the electronic device 23 couldbe integrated into a system or a process to analyze and predict thedrop-off areas. The prediction of communication interruption can bebased on a number of factors, such as, the use of historical data,geographical data, enhanced location data, topographical data and GPS(Global Positioning Satellite). For example, historical data can becreated by the service provider when the service provider is aware of nocoverage zones and that information can be made available to a deviceseeking this information. The historical data could be created by thedevice itself by analyzing the path the user is following and recordingdrop-off zones. Geographical data will be created by the use ofgeography of the area, such as, building, tunnels, and other structuresthat may create drop-off zones. The enhanced location data could becreated by the service provider when suddenly the service providersfinds that no coverage is available in a certain area and upon analysisit is determined that there is an equipment failure in that area or thatthere is some RF interference creating the drop-off zone or that mobileswitching center (MSC) error is causing the dead zone. The enhancedlocation data could also be created, such as, by the service provider bymonitoring the communication traffic patterns and finding no coverageareas. This information would then be made available to the deviceseeking such data. Thus the enhanced location services providehigh-accuracy real-time data. Topographical data will be created by theuse of topology of the area, such as, hills, valleys, to name a few. GPS(Global Positioning Satellite) can be used to monitor communicationtraffic flow patterns, topology, or similar other factors thatcontribute to the no coverage zones and providing this information tothe device seeking this information. The device can also be placed in alearning mode, i.e., the device will remain in an active mode seekingcommunication interruption regions.

The communication interruption can be based on a number of factors, suchas, a tunnel blocking the communication, a hill obstructing thecommunication, an indoor feature obstructing the communication, anoutdoor feature obstructing the communication, lack of communicationcoverage by at least one cell tower, a communication frequency notavailable, a hand-off between at least two cell towers not available,handoff to a cell with insufficient communication channels, travelingoutside the coverage area, an area with a coverage hole, a mobileswitching center (MSC) error, interference from an RF source andequipment failures, to name a few.

The intelligent electronic device 23 can be a part of the communicationdevice 10 and/or 20, or a part of the network 15 and/or 25. Theintelligent electronic device 23 can also be a processor. Theintelligent electronic device could even reside in the mobile switchingcenter (MSC) or base station (BS).

The user of the communication device at either end of the call can benotified by either the cell system or by their phone using theintelligent device 23. The interrupted calls will either be carried overor automatically redialed, the latter is either by the cell phone or thenetwork.

The protocol of the wireless communication channels or links may be, forexample, the air interface described by TIA/EIA Interim StandardIS-136.1, 800 MHz TDMA Cellular—Radio Interface—Mobile Station—BaseStation Compatibility—Digital Control Channel, December 1994,Telecommunications Industry Association (hereinafter “IS-136”), which isincorporated herein by reference.

Furthermore, this invention can also be used in conjunction withwireless data networks, including local area networks such as thoseusing IEEE Standard 802.11.

FIG. 2 is a flow diagram showing the steps to be performed in accordancewith an embodiment of the present invention. At step 52 the intelligentelectronic device 23 will monitor network and/or device communication.While monitoring at step 54 it will predict communication drop-off. Ifthe person has changed direction or there is no drop-off at step 56 thenthe communication will continue at step 58 and the intelligentelectronic device 23 will continue monitoring the network and/or devicecommunication at step 52. However, if a communication drop-off isimminent and the answer is “yes” at step 60 then the intelligentelectronic device 23, at step 62 will calculate the communicationdrop-off point 31 or 33. At step 64 the intelligent electronic device 23will announce the communication drop-off. At step 66 the call drop-offwill occur. At step 68 the intelligent electronic device 23 will surveyusers' instructions which are either predetermined or pre-programmed. Atstep 70 the intelligent electronic device 23 will implement user calldrop instructions. At call pick-up or resume point 72 the communicationbetween cell phones 10 and 20 will either be re-established or theintelligent electronic device 23 will communicate the predetermined orpre-programmed instructions to either or both of the parties.

If the call is resumed at step 74 then via step 80 the intelligentelectronic device 23 will continue monitoring the network and/or devicecommunication from step 52. However, if at step 76 the call has beenpermanently terminated then at step 78 the communication between thecell phones 10 and 20 will be terminated. If in step 78 it is determinedthat reconnection attempt is to be made and is successful at step 82,then the communication links between the devices 10 and 20 will bereestablished and the monitoring will continue at step 52 of the networkand/or the device. However, if at step 78 it is determined that theattempts to reconnect for certain number of attempts, or if reconnectionis not made within a number of attempts, the reconnection attempt isdeemed unsuccessful then at step 84 the communication would be routed tothe electronic device 23 to determine the user pre-programmedpreferences, such as, sending a message at step 86. If the instructionscall for sending a message at step 88 then at step 90 a message would bedelivered and the communication will be terminated at step 94. However,if at step 86 it is determined that a message is not to be sent at step92 then the connection will be permanently terminated at step 94.

It should be appreciated that during anytime of the interruption of thecommunication between the two devices either of the parties canterminate the phone call and the intelligent electronic device 23 willautomatically be disabled upon sensing that the other cell phone is nolonger in service or the communication has been deliberately terminated.This will of course occur when connectivity is restored and electronicdevice 23 seeking to resume connection discovers that the other partyhas terminated the communication, otherwise the electronic device 23would continue to follow the pre-programmed instruction of eitherresuming connection or following the pre-determined subscriber, deviceor network based Instructions. This will be sensed, for example, whenthe communication device has been turned-off, or the other subscriberdevice has already established communication with another communicationdevice and is no longer available, to name a few.

As stated earlier, once a call is established with a mobile cell phone,there are a number of possible reasons why the wireless communicationchannel may be temporarily or permanently interrupted or dropped. Forexample, it could be due to the mobile telephone traveling outside thecoverage area, or due to the handoff to a cell with insufficientcommunication channels, or being in an area with a coverage hole, or amobile switching center (MSC) error, or interference from other RFsources, to name a few.

The various embodiments of the present invention permit a traveler tosurvive call dropouts or interruption. The intelligent device 23 willuse a number of different pieces of information to predict interruption,such as, for example, the use of historical data, geographical data,enhanced location data, topographical data, GPS, to name a few. Otherembodiments will include, but not limited to, factoring in the capacityof neighboring cells in the above calculations.

This invention achieves more customer satisfaction; it will also enhancerevenue for a wireless provider, since many dropped calls are notresumed. While it is probably not advantageous for a wireless providerto charge for the outage or the interrupted time, it will however bepossible to resume billing when the call is picked-up again.

There are a variety of other useful embodiments on the presentinvention. For example, a user may key in some sequence for a call-back(the network will call both parties when connectivity returns), sendingthe notification on the signaling channel so that the cell phone canrespond in a pre-configured way. Another embodiment may include a voicerecorder in the cell phone so that one can dictate a message and have itsent as voice mail when connectivity is restored. This particularembodiment of the present invention will be particularly useful fortravelers on airplanes. However, it is also possible for a subscriber touse predetermined messages or stopping the call before drop-off orinterruption and dictating a message, which message will be delivered tothe other device while the communication is being interrupted for one ofthe devices.

The present invention also provides an easy method and service foroffline composition of voice messages or other communication, such as,for example, data, video, audio, to name a few. There are severalembodiments of this feature, especially in the type of delivery: to therecipients' cell phone(s), to their voice mail, via email with a voiceattachment, via a Web site with phone/email/pager notification, to namea few, or to any other communication device. Multiple recipients may belisted for each message or information; the list of the recipients canbe resident either on the cell phone or in the network, or subscriber'sown Internet host or at any other appropriate location. Upload can be ata low bit-rate; this will work better in low-signal environments, andcan be combined with a live voice call. Upload of the messages orinformation can be either automatic or manually triggered. In anotherembodiment time delays or delivery times can also be specified.Confirmation can also be sent back to the caller's cell phone or anyother designated device. This invention also allows the use of all ofthe features of current high-end voice mail systems.

In another embodiment of the present invention the cell phone will go oninto a sleep mode while the call is interrupted and go into an activemode when the connectivity is resumed, thus reducing drain on thebattery.

Thus this invention uses existing cellular type systems and networks andenhances the same. An exemplary communication system suitable for usewith the process of the present invention may include several subscriberterminals 10 and 20 and a communication infrastructure. Thecommunication infrastructure may include one or more base stationtransceivers (“base stations”) and mobile switching center (“MSC”). Thebase station may communicate with the subscriber terminals 10 and 20 viaradio frequency links according to any of the known air interfaceprotocols, including those using FM, TDMA or CDMA communicationtechniques.

EXAMPLES

Various aspects of the present invention are further illustrated byreferring to the following examples which are intended only to furtherillustrate the invention and are not intended to limit the scope of theinvention in any manner.

Example 1

In one embodiment of the present invention the intelligent device 23 maymonitor the path of a cell phone call, correlate it with map data (asmany calls occur on well-traveled roads) and with dynamic customer data,such as effective signal strength (which in turn depends on antennatype, hand-held versus carmount, etc.), and use this to predict andnotify the parties of the impending interruption. Thus, instead of thecall dropping, the intelligent device 23 may predict the callinterruption. Therefore, assuming that a call interruption will last 37seconds and that the intelligent device 23 has been set to make theannouncement at 20 seconds prior to the interruption, then at 20 secondsbefore the outage both parties on the call will hear “This call islikely to be interrupted for 37 seconds. You may hang up now, or remainon the phone; the call will resume shortly”. The “37 seconds”calculations can come from one or more sources, such as, distance datain the geobase the system's knowledge of average speed along that path,the motorist's speed along that path, road conditions, other customerswho have driven that path recently, historical data, to name a few. Thusthis invention allows the user to become aware of a call interruptionprior to the anticipated interruption of the call.

Example 2

In another embodiment of the present invention a business traveler mayhave reached or be in the communication interruption zone. The businesstraveler using this invention will record a series of messages with thecell phone in a non-connectivity or offline mode and when the travelerarrives at a connectivity point the traveler will turn-on the cell phoneand the cell phone will send all or some of the previously recordedmessages per the traveler's instructions. In another embodiment, a cellphone may be configured to send these previously recorded messages overa low-bandwidth, non-realtime channel, so that the system can uploadwhile the person is conducting a normal voice call. This feature will bea way around congested cell sites, especially at airports, wheremultiple airline passengers are likely to use their cell phones at thesame time once their flight lands.

The foregoing Detailed Description and the Examples are to be understoodas being in every respect illustrative and exemplary, but notrestrictive, and the scope of the invention disclosed herein is not tobe determined from the Detailed Description or the Examples, but ratherfrom the claims as interpreted according to the full breadth permittedby the patent laws. It is to be understood that the embodiments shownand described herein are only illustrative of the principles of thepresent invention and that various modifications may be implemented bythose skilled in the art without departing from the scope and spirit ofthe invention.

What is claimed is:
 1. A method, comprising: determining, by a systemcomprising a processor, likelihood data representative of a likelihoodthat a communication service associated with communication devices willbe interrupted; in response to determining that the likelihood datasatisfies a defined criterion, initiating, by the system, a recording ofa message via a first communication device of the communication devices,wherein a portion of the message is recorded subsequent to aninterruption determined to have occurred to the communication service;and in response to determining that the communication service has beenrestored, initiating, by the system, a transmission of the message to amessage server associated with a second communication device of thecommunication devices.
 2. The method of claim 1, wherein the determiningthe likelihood data comprises determining the likelihood data based onhistorical data associated with the first communication device.
 3. Themethod of claim 1, wherein the determining the likelihood data comprisesdetermining the likelihood data based on topographical data associatedwith the first communication device.
 4. The method of claim 1, whereinthe determining the likelihood data comprises determining the likelihooddata based on global positioning system data associated with the firstcommunication device.
 5. The method of claim 1, wherein the determiningthe likelihood data comprises determining the likelihood data based onan availability determined for a communication frequency utilized tofacilitate the communication service.
 6. The method of claim 1, whereinthe determining the likelihood data comprises determining the likelihooddata based on a set of available communication channels associated witha first access point device during a transfer of a first couplingbetween the first communication device and a second access point device,to a second coupling between the first communication device and thefirst access point device.
 7. The method of claim 1, wherein theinitiating the transmission comprises initiating the transmission byemploying a bit-rate that is determined to satisfy a defined lowbit-rate criterion.
 8. The method of claim 1, wherein the initiating thetransmission comprises initiating the transmission via a communicationchannel that is determined to satisfy a low bandwidth criterion.
 10. Themethod of claim 1, wherein the message is a first message, thetransmission is a first transmission, and the method further comprises:prior to the interruption of the communication service, initiating, bythe system, a second transmission of a second message to a networkdevice associated with the second communication device.
 11. The methodof claim 1, wherein the initiating the recording comprises initiatingthe recording of a voice message and wherein the initiating thetransmission comprises initiating the transmission of the voice messageto a voicemail server associated with the second communication device.12. The method of claim 1, wherein the initiating the transmissioncomprises initiating the transmission to an email server associated withthe second communication device.
 13. A first communication device,comprising: a processor; and a memory that stores executableinstructions that, when executed by the processor, facilitateperformance of operations, comprising: in response to determining that acommunication service associated with the first communication device anda second communication device is likely to be disconnected, prompting arecording of a message, wherein a portion of the message is recordedsubsequent to a disconnection determined to have occurred to thecommunication service, and in response to determining that thecommunication service has been restored, directing the message to amessage server accessible to the second communication device.
 14. Thefirst communication device of claim 13, wherein the determining that thecommunication service is likely to be disconnected comprises determiningthat the first communication device is likely to enter a dead zone, andwherein the dead zone comprises an area having a network coverage thatdoes not satisfy a defined coverage criterion.
 15. The firstcommunication device of claim 13, wherein determining that thecommunication service is likely to be disconnected comprises determiningthat a communication frequency associated with the communication serviceis unavailable.
 16. The first communication device of claim 13, whereindetermining that the communication service is likely to be disconnectedcomprises determining that the communication service is likely to bedisconnected based on information that represents an equipment failureassociated with a network device.
 17. The first communication device ofclaim 13, wherein determining that the communication service is likelyto be disconnected comprises determining that the communication serviceis likely to be disconnected based on information that represents aradio frequency interference that creates a region having networkcoverage that does not satisfy a defined coverage criterion.
 18. Acomputer-readable storage device having instructions stored thereonthat, in response to execution, cause a system comprising a processor toperform operations, comprising: predicting that a communication serviceassociated with a first communication device and a second communicationdevice is likely to be interrupted; based on the predicting, requestingthat a message be recorded via the first communication device, wherein aportion of the message is to be recorded subsequent to an interruptionof the communication service being determined to have occurred; andfacilitating a transmission of the message to a message serverassociated with the second communication device.
 19. Thecomputer-readable storage device of claim 18, wherein the facilitatingcomprises facilitating the transmission after the communication serviceis determined to have been restored.
 20. The computer-readable storagedevice of claim 18, wherein the message comprises a voice message andthe message server comprises a voicemail server.